Citizens Bank Newton, MassachusettsComplaints and Reviews

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1.6 Based on 56 reviews
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  • Customers like
    • Friendly tellers 4
    • Hours open 2
    • Going to cancel tomorrow 1
  • Customers don't like
    • Nobody knows whats going on 8
    • Customer service 7
    • Customer service - bank fees 5

we bought a vehicle and financed it with Citizens bank. we paid it off in March and never revceived the title. when I called I was given their title dept and told I had to pay for the title. I refused. they told me Citizens never authorized the release of the title and to call them back. after being disconnected, transferred multiple times and on hold for eternity I was told there was nothing they could do that I would have to pay for a... Read more

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