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#67623

How do I talk to a HUMAN about possible fraud on my acct.

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by #2007773

According to the Citizens Bank help section, to report fraud you should follow these steps:
  • call Citizens Bank at 1-80*-922-9999 or call the phone number found on the back of your credit/debit card or monthly statement;

You may also file a police report with local law enforcement.

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Question:
#32517

How to access deceased acc.

Mu mother passed away 7 years ago and had an acct with you is there a way to get that out?

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by #1843291

According to the Citizens Bank faq section, to close an account of deceased account holder please step into a branch with a notification of death. You will also prove that you are a legal beneficiary to the decedent's account funds.
To get more information about how to access a deceased account, please contact the Citizens Bank customer care team by phone at (800) 428-7463.

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Question:
#14059

Bank by mail.

what is the mailing address for banking by mail Previously I used a Rhode Island address. Is it the same from Washington D.C.

?

Please send the correct address. Thanks I am not pissed!

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Answer:
by On Behalf of Pissed Consumer Help Center #1600071

In case you need to contact Citizens Bank by mail, you may use a corporate office address:
Citizens Financial Group, Inc.
One Citizens Plaza Providence, RI 02903
Or you may find your local address at https://www.citizensbank.com/customer-service/contact-us.aspx

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Question:
by Samantha G Zsp #190433

What can I do if I lost my ATM card with the pin attached to it and its after the bank's working hours

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