Product: Citizens Bank Checking Account Clear all filters (0 of 18 reviews match)
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I closed my account because a company had my debit info and I asked them not to pay company if I don't have enough funds, they paid and charged me 35$, so I closed all my accounts including CD and will not use them again.
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Anonymous
Dissatisfied customer 2018

They have alot of nerve naming their company Citizen's. It should be Out to Screw Citizen's in any way possible. Watch them. They take it upon themselves to debit your account...

1.6
Product
Citizens Bank Checking Account
#1253700
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Bank Citizens Bank Contacts & Information Posted: Nov 8, 2017 by Colleen1217 Absolutely the WORST customer service ever!!!! Complaint Rating: 0 % with 0 votes On 11/07 I checked my checking account at approximately 6:30am. My account was positive and a check I had...
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1.0
Product
Citizens Bank Checking Account
I didn't like
  • Customer friendly service
  • Surprise fees
  • That they steal my money
#1128110
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I called Citizens Bank and the first girl I spoke to mumbled and confused me even more. She did not sound like she knew what she was talking about. I called back and spoke to another girl who explained to me that even though I deposited funds on 6/11/17, they were not...
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1.0
Product
Citizens Bank Checking Account
I liked
  • Going to cancel tomorrow
I didn't like
  • Find ways to take your money
  • Surprise fees
#1060941
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Have been dealing with citizens bank over an issue with my account being frozen for what they called "criminal activity" yet there's been no crime. I've not had charges filed nor have I had police or even citizens bank corporate security contact me. There's a little...
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Anonymous
Anonymous

They did the same thing me ...They just closed my account.Without notice ,I feel like I should just sue them

1.0
Product
Citizens Bank Checking Account
#941437
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When I initially signed up, I thought I had my checking account up with overdraft to connect to my personal savings. When my husband and I joined accounts, they disconnected my checking account to any overdrafts services and unconnected his account to his savings for...
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1.0
Product
Citizens Bank Checking Account
#883902
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I have been battling with Citizens Bank for a few days now over $895 in overdraft fees that should be refunded to me. Back on May 13th I had a positive balance in my checking account and had a check deposit clear on the morning of May 16th. This brought my balance up...
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1.0
Saratoga County, New York
Product
Citizens Bank Checking Account
I didn't like
  • Customer service - bank fees
  • Customer service
#868655
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59 from my business checking to pay another business account. I didnt pay one account because I just paid it off and was closing the account 5days later more fees was on the account I didnt know it because i had online back which i never acyivated. So the account was...
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1.0
Product
Citizens Bank Checking Account
#833620
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We arrived at the bank on Monday, February 8th, 2016, no one was present at the customer desks and only one teller named Shamane.When I explained what I wanted to( change address, get new checks, add a name on the account, )she explained that she could handle my...
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1.0
Product
Citizens Bank Checking Account
#786435
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I have been a customer of Citizens Bank for over 20 years. I have most of my personal and business accounts with them (personal checking and savings account), three business accounts, and two business lines of credit. The customer service has steadily declined over...
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Anonymous
Anonymous

The nerve of these people; they act as though we're all annoyances instead of customers!

Product
Citizens Bank Checking Account
#775294
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Back in June I opened a checking account with citizens bank.They had a promotion going on at that time to give $200 dollars to anyone who opened a new account. Which I did, after a few months in November. I called to find out why the two hundred dollars were not...
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1.4
Product
Citizens Bank Checking Account
I didn't like
  • Customer service
#773293
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