Product: Citizens Bank Account Clear all filters (0 of 32 reviews match)
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Citizens Bank took every penny out of my acct with no prior notification. I understand that it is legal for them to do if you owe a past due amount. The problem is, there was no prior notification to try and resolve this 8 year old debt. This debt was completely...
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Citizens Bank Account
#1266415
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While all this was going on I was still banking with them. I was using a App to deposit checks since they do not have very many bank or ATM locations near by. I had been using the App for several deposits and it was working fine. I tried depositing a check the 1 day...
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1.5
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Citizens Bank Account
I didn't like
  • Customer service
#1262907
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Citizens Bank - Not notified of fees

I was charged 4.99 on my savings account bc I was below the $200 minimum. This started in January 2018 WITHOUT my knowledge or consent. I will be calling the attorney general and financial department to report illegal activity . Do not use this bank I regret it so much
1.0
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Citizens Bank Account
#1256313
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When I came acrossed it, I took it to Citizens Bank, which accepted the check, opened two accounts. Some weeks later,Citizens Bank closed the accounts, leaving me with no funds. Complained to Consumer Financial Protection Bureau. I don't think they ever read anything...
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Anonymous
stark

To AN;How long have you worked for Citizens Bank?Don't be a shill when you don't know the facts.Two accounts shouldn't be to hard for a bank to handle.I visited the local bran...

Anonymous
Common sense

I think the issue may have been even simpler then that. Too many accounts. How about going into your local branch and making an appearance in person to resolve the issue. Eith...

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Citizens Bank Account
I didn't like
  • Theft of my funds
#1204669
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Ok I have been with Citizens Bank for quite a long time my issue and I am curious if others have had this problem she bought a car seat last week I think the money was taken out and shows in her account day before yesterday or maybe yesterday all the sudden the money...
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Anonymous
William

First : come up for air.Second : use punctuation , properly.Third : I will read your complaint.

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Citizens Bank Account
#1190359
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I recently went over seas for a few months.I had thought I cancelled all of my automatic payments, but the cancellation of a gym membership was denied, so I was charged for the 3 months I was over seas. Obviously this isnt the banks fault, I was just unaware....
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1.0
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Citizens Bank Account
I didn't like
  • Customer service
#1084593
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This is the worst bank ever.They have their system set up to trick everyone in how much money that you actually have.I have had several problems in the past that was a struggle to fix.No one should have to struggle and what makes it worst they never fix it so it will...
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1.0
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Citizens Bank Account
I didn't like
  • Find ways to take money
  • Make excuses up
  • Will not fix problems
#1070968
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In December 2016, I tried to cash 2 checks at Citizens: a lump sum pension payment of $37K and a personal injury settlement of $39K.These were checks from a major insurance company and a large law firm. Citizens rejected the checks TWICE and claimed they were...
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Citizens Bank Account
#1022340
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Citizens Bank Account Review

My account was overdraft for .95 they charged me $30 when Im suppose to have overdraft protection.Worst bank ever.Called customer service and the manager was so rude.Bad customer service.
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Citizens Bank Account
#898874
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Sadly the charge that did overdraw my account was done at a later time than the rest of the charges it's just that Citizens bank chose to put the largest & later charge through first. I have received since that time 3 checks from settlements that Citizens made from...
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Citizens Bank Account
#853968
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