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I went on a cruise with Norwegian and I set my method of payment as cash only. I used my debit card for my acct. Unfortunately my husband got sick and we had to use their medical facility. The day after I rec, a note at our cabin stating the following"our records...
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#1135996
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Worst service bank ever (I know I used to work there). We stupidly kept some accounts in Citizens and after being burned for extended holds yet again, will be pulling them. I deposited checks from my other bank into my account and my husband's on the same day. The...
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#1135031
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Bank Citizens Bank Contacts & Information Posted: Nov 8, 2017 by Colleen1217 Absolutely the WORST customer service ever!!!! Complaint Rating: 0 % with 0 votes On 11/07 I checked my checking account at approximately 6:30am. My account was positive and a check I had...
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1.0
I didn't like
  • Customer friendly service
  • Surprise fees
  • That they steal my money
#1128110
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Citizens Bank - Personal information

Citizens Bank
#1111445
1.0
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Why is my personal information showing up to other people, when they go in your site. I never wrote a review of this company., it is obvious that the company told my life history. Get it off your site now.
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Citizens Bank Drive-trough Facility Review

Citizens Bank
#1027054
2.8
Details
On March 24,2017 Friday,in Morning between 10 am to Noon,at,Citizens Bank on Michigan Avenue At Central. There was 2 minor Accidents at Drive thru for Banking. It is only a one way drive thru here. It's not a 2 way. Their is no signs posted here. It needs to be posted here for customers and others. This will prevent future accidents in the Future. And any injuries.
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Citizens Bank Car Loan Review

Citizens Bank
#959244
I have my car loan thru Citizens Bank and wanted to pay the loan off. I called the number in Buffalo Grove, IL but it just kept ringing all day long. They can't put a dam recording on the phone? Ridiculous!
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Citizens Bank Customer Care Review

Citizens Bank
#957320
2.0
Details
I have accepted the fact at Citizens Bank,the teller shortage. It's just the way it is. They don't hire fast enough. It doesn't make any sense in A City of Detroit with 35% unemployment. I have accepted the fact that many people just don't want a job. It's just the way it is.
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I usually pay bills with my cb money market account only a few transactions a month. I decided to pay my cb credit card balance early and that made 7 transactions (1 OVER THE 6 ALLOWED MONTHLY) and I got slapped with a fee for paying them early. I think that Is a bit...
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1.0
I didn't like
  • Fee
#1126460
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Today, October 27, 20017 I experienced some kind of service at Citizens Bank that I never have come across anywhere during my 20 years of living in United States. If Citizens Bank is going to employ people like Orysa A. Makhlin NMLS ID #1148767 who serves customers at...
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1.0
#1122005
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I applied for a home equity loan refinance at the end of June 2017. at this time we still haven't closed. (10/26/17) I keep getting passed back and forth between the clueless loan officer and the underwriter. midway through the process, their only lawyer retired. At...
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1.0
#1121343
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Moved out of the country was told all I needed was a swift code. What I went to transfer some of my money was told I needed a contract and a seven digit PIN number have waited weeks for them to fix the problem because branch manager gave me the incorrect information...
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1.2
#1104211
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I recently went over seas for a few months. I had thought I cancelled all of my automatic payments, but the cancellation of a gym membership was denied, so I was charged for the 3 months I was over seas. Obviously this isnt the banks fault, I was just unaware....
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1.0
I didn't like
  • Customer service
#1084593
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Citizens Bank is the worst bank in the history of LIFE. They charge you senseless overdraft fees even when you tell them YOU WANT TO CHANGE YOUR OVERDRAFT PREFERENCES AND STOP PAYMENTS FROM GOING THROUGH IF YOU DON'T HAVE MONEY IN YOUR ACCOUNT. They refuse to do it....
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1.0
#1081026
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This is the worst bank ever.They have their system set up to trick everyone in how much money that you actually have.I have had several problems in the past that was a struggle to fix.No one should have to struggle and what makes it worst they never fix it so it will...
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1.0
I didn't like
  • Find ways to take money
  • Will not fix problems
  • Make excuses up
#1070968
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